Cancellation policy for Individuals will be as follows:
We reserve the right to cancel or reschedule a course at any time. A course may be cancelled or rescheduled due to insufficient enrollment. We will make every effort to notify you via email of changes/cancellations at least 3 days prior to the start of the course. A full refund will be issued in the event that rescheduling is not an option.
· FULL REFUND* – Will be granted when requested 7 full business days or more prior to course date
· NO REFUND – 6 full business days or less prior to course date**
** (Only rescheduling will be permitted) **
If a course is missed:
(With no attempt prior to the course to contact us)
· A participant may reschedule at a later date; however, no refund will be permitted.
Cancellation Policy for Private Group Courses:
We reserve the right to cancel or reschedule a course at any time due to unforeseen circumstances. We will make every effort to notify you of changes/cancellations at least 5 business days prior to the start of the course.
*Please be advised*
Every effort will be made to keep our commitment to facilitate the scheduled course(s).
If cancellation notice is provided by customer:
10 business days or more prior to course - No charge
6-9 business days prior to course - 15% of total course fee will be charged
2-5 business days prior to course - 25% of total course fee will be charged
0-1 business days prior to course - 50% of total course fee will be charged